Gong cha @ Domain - Austin, Texas

Trang Thien

Yesterday, my friend and I both ordered two large Dirty Brown Sugar Milk Teas. On the poster, I saw that the Dirty Brown Sugar Milk Tea comes with boba, so I got a large one and added extra boba for mine. My friend ordered the same drink, but she didn’t add extra boba. Then, my drink was made correctly, but for my friend’s, they didn’t put brown sugar on the rim or any boba. My friend asked the barista why there was no boba, and the barista just replied that they only add boba if she ordered extra. I’m not sure if the barista was just making excuses because she forgot, or if that’s the actual recipe for the drink, but I think the issue was with the barista. The poster was hanging on the wall, and I’m pretty sure she didn’t follow it and was just making excuses

Aastha

Drink: 4/5 they have variety of yummy drinks. Best part is to adjust sugar and ice as per your taste. They forgot to add my mango pearl which I paid extra for. They don’t give you free pearl.

Service: 1/5. We waited 15/20 mins for 5 drinks. Server aren’t friendly.

Atmosphere: 1/5 NO trash can, NO toilet, small place, bit dirty.

Parking: Free Parking lot Behind Indian Street Food Restaurant (across gong cha).

NOTE: Maybe order early in app to save your time or order in store , go around domain and pick up later.

Brittney Jones

I went today with my family and the barista taking orders was beyond rude. She got my order wrong and when I politely let her know that my order was wrong she checked the system and told me it was what I ordered. I let her know that is not what I ordered and she told me she would fix it. I thanked her and when she gave me my correct drink she threw it across the counter at me. She didn’t say “sorry about that” or “here you go” just threw it at me and didn’t say another word. I definitely will not be back due to the customer service.

Cheryl Powell

Today some extremely rude dark blonde white guy with glasses gave me the meanest response to a simple question. I was shocked at the level of poor customer service from this person.

I WEAR GLASSES, I'm short, and the sign blends into to side wall!
Not the most noticeable standing in line behind people. I like the Creme Brulee drink on the menu. As I was waiting in line I couldn't see the picture on the menu. This being said, when I got to the counter I said I didn't see it and asked if I could still order it. This guy leaned over the counter pointed to the side wall in my face and didn't even speak to me. He just pointed instead of answering. Then he was short with me for the rest of the order and didn't even ask me if I wanted my receipt. Extremely rude.

Seriously, why be that way? How does that make better?

I still like this place but I don't ever want to order from that guy again and I certainly don't want him making my drink.

[Picture added after ordering today for reference]

Brooke Barksdale

First time ever trying it and I was surprised at how good it is. But I always see people with these type of drinks and I have wondered about them. So glad we found where to go. It’s definitely worth trying.

Eric Baek

Great place! We ordered regular sweet, that was not really sweet. If you want sweet sweet, get 100% sugar level!
Green milk tea doesn’t taste like green tea at all. You might want to ask them extra green tea in it.

Taewook Yang (ワリ)

노스 오스틴 도메인에 6월 14일에 새롭게 개점한 버블티 전문점 공차입니다.
다른 지점과 마찬가지로 맛은 비슷하고 가격도 같습니다.
그랜드 오픈 기념으로 15일, 16일 버블티 하나 사면 하나를 더 주는 이벤트(buy 1, get 1 for free)를 하는 모양입니다.

Angelica Rhodes

I love this place because they really let you customize your drink! I always order the strawberry milk tea 30% sweet, less ice. Lately they’ve had these fun heart jellies which I’ve been adding, but the star jellies are super good too!